Hotel Policies

It is important to us that your event is spectacular.  We will do all we can to assure you a wonderful affair.  However, it is necessary that we have an understanding with our guests about the procedures when booking an event. 


Assigned Function Space
Private rooms are assigned by the guaranteed number of people attending. There may be no charge for function space when adequate guestrooms are used or when group is proportionate to hotel’s minimum requirements.  Room set-up fee may be applied if attendance drops below the estimated number. The hotel reserves the right to allocate or change rooms, suitable to the anticipated attendance.


Guarantees
To ensure the success of your event, please notify your catering contact of the number of guests attending 72 hours (three business days) prior to the function. Please note: The guarantee will not be subject to reduction-if no guarantee is received at the appropriate time, the expected count becomes the guarantee and changes will be made accordingly.

 

Late Night Service
An additional $200.00 per hour will be charged for any event that exceeds the contracted time

 

Service Charge/ Tax
Twenty-two (22%) percent taxable service charge will be added to all food and beverage and audio-visual billings. A 6.5% Sales Tax will be added to all functions

 

Price Changes
Catering prices are subject to change without notice: all contracted prices will be honored

 

Outdoor Functions
The Hotel reserves the right to make the final decision regarding outdoor functions. The decision to move a function to an indoor location will be made no less than four (4) hours prior to the event based on prevailing weather conditions and the local forecast.


Packages

Packages for meetings and events may be delivered to the Hotel three (3) business days prior to the date of the function. The following information must be included on all packages to ensure proper delivery:

1. Name of Organization 
2. Name of Sales Person
3. Date of Function


Payments
A pre-arranged deposit schedule will be required for all events. Credit applications must be completed and approved by the Hotel Controller no later than thirty (30) days prior to arrival to establish billing privileges. Final payment will be due with the guarantee.  Personal checks will not be accepted for advance payment on events occurring within a fifteen- (15) day period. Where credit is established, payment of the balance shall be due 30 days from the date of the function.


Food Service
In accordance with established guidelines from the Florida State Health Department, it is the policy of Palm Beach Gardens Marriott not to allow any food from Banquet Buffets to be removed from the property.

We offer a complete selection of beverages for your event. Please note that alcoholic beverage sales and service are regulated by the State of Florida. As a licensee, we are responsible for administration of these regulations. Therefore, it is our policy that no liquor, beer or wine be brought into any public or private event from outside sources.

 

Security and Safety
The Palm Beach Gardens Marriott shall not be responsible for damage or loss of any merchandise or articles brought into the Hotel.  The Hotel requires chaperones for children under the age of 18 with one adult per 10 children. The Hotel will not assume responsibility for underage participants at any event.